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MESSAGE FROM OMBUDSMAN SINDH
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OUR VISION
To promote high standards of governance, and efficiency through administrative justice services.
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OUR MISSION
To effectively and comprehensively address public grievances in a fair, prompt, transparent, equitable, and efficient manner.
WHAT IS OUR MANDATE?
The Ombudsman Sindh has the mandate to protect the rights of the people, ensuring adherence to the rule of law, diagnosing, redressing and rectifying any injustice done to a person through maladministration and administrative injustice.
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What’s New
COMPLAINTS PROCESS
We cannot help you if your complaint is about:
We are an independent statuary body that promotes good governance and protect human rights;
We aim to redress public grievances as fairly and as quickly as we can, after examining all facts. If we think the Agency you are complaining about has treated you fairly, we will tell you.
If we determine that the Agency has acted wrongly, we will recommend the Agency to put things right for you. This can include recommending that the Agency provide you relief sought and to treat you fairly and in accordance with law.
To deliver free of cost and administrative justice by performing the role of bridge between the public and Government Departments/agencies.
Ombudsman Sindh accords high priority to hardship cases relating to marginalized section of society specially widows, children, pensioners, differently abled persons and those below the poverty line;
Informal resolution of disputes;
Own Motion (Suo-Moto Power) is the unique feature of this institute.
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Our Commitment
We are committed to redress of public grievances in an efficient, effective and transparent manner.
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Our charter
We are committed to redress of public grievances in an efficient, effective and transparent manner.
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The Secretariat
The Provincial Ombudsman (Mohtasib) Sindhs Secretariat is located in Karachi and is headed by ombudsman sindh through secretary
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Have Any Complaint?
We work towards resolving complaints and delivering relief to the public by conducting objective investigations into the issues raised.