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MESSAGE FROM OMBUDSMAN SINDH

I am delighted to extend a warm welcome to you on the website of the office of the Ombudsman Sindh. This platform has been created with the aim of offering direct accessibility to everyone, especially to citizens aggrieved by the act of maladministration of any Department/Agency of Government of Sindh. Our commitment is to address public complaints with effectiveness, efficiency and transparency. Our aim is to improve public administration through independent objective and impartial investigation and would treasure your valuable input to keep improving our quality of service.

Mr. Muhammad Sohail Rajput

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OUR VISION

To promote high standards of governance, and efficiency through administrative justice services.

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OUR MISSION

To effectively and comprehensively address public grievances in a fair, prompt, transparent, equitable, and efficient manner.

WHAT IS OUR MANDATE?

The Ombudsman Sindh has the mandate to protect the rights of the people, ensuring adherence to the rule of law, diagnosing, redressing and rectifying any injustice done to a person through maladministration and administrative injustice.

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What’s New

Capacity Building

Whats New

Capacity Building

The Ombudsman Sindh Office organized a seminar graced by Honorable Mr.Justice Faisal Kamal Alam, Judge of the High Court, and Honorable Mr. Muhammad Sohail Rajput, Provincial Ombudsman Sindh.
NED SEMINAR

Whats New

NED SEMINAR

Provincial Ombudsman Sindh, Mr. Muhammad Sohail Rajput, addressed students at NED University on 2nd Sept 2025, announcing the selection of 10 Brand Ambassadors to spread awareness about the Ombudsman’s role in providing fast and inexpensive justice. The initiative aims to utilize youth potential for greater outreach and public service.
ANNUAL REPORT

Whats New

ANNUAL REPORT

Provincial Ombudsman of Sindh, Muhammad Sohail Rajput, presents the annual report for 2024 to the Sindh Chief Minister, Syed Murad Ali Shah, at CM House.

COMPLAINTS DATA JANUARY-OCTOBER 2024

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Complaints Received
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Complaints Admitted
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Complaints Completed

We resolve complaints and provide relief to the public by carrying out independent investigations into complaints about maladministration in any Government of Sindh agency. We work to put things right and share lessons learned and help improve public services as a result. Our independent complaints handling service is free and open to everyone.

We cannot help you if your complaint is about:

  • Matters that are sub-judice (i.e. already under consideration of any court of law)
  • Service matters
  • External affairs
  • Defence matters
    • We are an independent statuary body that promotes good governance and protect human rights;

      We aim to redress public grievances as fairly and as quickly as we can, after examining all facts. If we think the Agency you are complaining about has treated you fairly, we will tell you.

      If we determine that the Agency has acted wrongly, we will recommend the Agency to put things right for you. This can include recommending that the Agency provide you relief sought and to treat you fairly and in accordance with law.

      To deliver free of cost and administrative justice by performing the role of bridge between the public and Government Departments/agencies.

      Ombudsman Sindh accords high priority to hardship cases relating to marginalized section of society specially widows, children, pensioners, differently abled persons and those below the poverty line;

      Informal resolution of disputes;

      Own Motion (Suo-Moto Power) is the unique feature of this institute.

    Success Stories

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    Have Any Complaint?

    We work towards resolving complaints and delivering relief to the public by conducting objective investigations into the issues raised.